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We build experiences and define strategies - fast.

We follow a proven agile approach and we've partnered with Seattle's top-talent leaders to confidently build your vision with quality and speed.
What we do.
ˈstradjē | noun: a plan of action or policy designed to achieve a major or overall aim

Skip digital, it’s not going to be around for much longer. 

Just kidding. Your customers and employees are connected and they know within moments of your brand experience whether you speak the language of a modern brand.

Companies still desperately need to upgrade their way of doing business, and their vision to stay current. Transformation strategies allow that to happen.

How we can help:

  • Digital Strategy ideation workshops
  • Digital Strategy roadmap definition
  • Platform selection / rationalization
  • Trend definition
  • Organizational alignment

Innovation is a buzzword, but it's real. and it's more than just technology - it's an organizational culture. 

An Innovation Strategy helps align business goals to your innovation initiatives and create a repeatable process for the creative process.

Bring clarity to the impact of innovation on the organization and provide a blueprint for future initiatives.

How we can help:

  • Innovation-based organizational alignment
  • Ideation workshops
  • Priority definition

In a connected world with so much noise, meaningful customer relationships are what prevail.

The customer engagement strategy enables organizations to know their customers and exceed their expectations with each interaction.

We help organizations to build the muscle for customer understanding and guide them towards solutions which drive increased satisfaction, engagement and conversion.

How we can help:

  • Persona development
  • Customer journey mapping
  • Experience strategy definition
  • Target market definition
ˈdijidl | adjective: characterized by electronic and especially computerized technology

If we've learned anything from Amazon, it's that selling online is a lot more than just tossing some product SKUs on a website. It's about creating an experience so seamless that buying becomes a no-brainer.

Building a frictionless buying process for customers, vendors, or partners — and ensuring they return requires a thoughtful look at how your organization sells and engages.

How we can help:

  • Platform vendor selection
  • Commerce platform architecture
  • Personalized selling

Content is at the root of all digital experiences. Building sites, apps, and all other digital experiences require a strong understanding of the content management and digital marketing space.

Creating rich, personalized, contextual experiences is what brings customers closer to brands and allows them to gain more of their customer's share-of-life.

How we can help:

  • Marketing Technologies assessment
  • E2E experience definition & design (WCM, DAM, content strategy)
  • Information Architecture (IA)
  • Experience build

Great experiences and seamless transactions are only as strong as the data backbone they're built on.

Understand your success metrics relative to your customer's habits and predict their next move. Data and analytics have a reputation for being complex and difficult (and they can be) but when you focus on what really impacts your customer, things become simple.

How we can help: 

  • Digital Analytics data strategy
  • Dashboards and reporting
  • DMP strategy & set-up
  • predictive / personalization analytics
ˈkustemer | noun: the most important person to your business. period.

From Marketing to Sales, to Service, CRM is designed to enable meaningful interaction with your customers across the organization.

CRM is an opportunity to align the organization around the customer strategy and deliver the customer a cohesive experience across all touchpoints.

How we can help:

  • Marketing, Sales & Service Configuration
  • CRM strategy
  • Implementation & roll-out

Take the plunge into your customer’s perspective as they navigate your brand experience.

Journey Map’s provide an in-depth view into the customer’s decision-making and sentiment from beginning to end.

Identify the moments where your brand shines and the moments where the brand fails to live up to its promise.

How we can help:

  • Journeys by Persona
  • Ethnographic Research
  • Future State Customer Journeys

Many companies will say that the customer comes first, but few truly bring the customer into every conversation. 

Building a Customer-Centric Culture does not happen by accident. Organizations must build a muscle to listen to customers, to act upon the voice of the customer and to go out of their way to make customers feel special. 

How we can help:

  • Customer Experience Design
  • Customer Culture Campaign Definition
  • Customer Bill of Rights
ˈi-ne-ˈvā-shen | noun: the act of innovating; introduction of new things or methods
We strongly believe that innovation goes beyond just technology, but when it comes to disruptive technology we've partnered with a team of patent-holding industry leaders who have a deep understanding of some of the today's most innovative tech. Let's talk about how you can use these and make it real:

Humans and machines have been working side by side for centuries, this revolution is no different. Access to data and advancements from technology giants have paved the way for AI to enhance our real-time decision-making, optimize workflow and bring the human element to technology.

How we can help:

  • Chatbots
  • Workflow optimization
  • Humanistic AI Strategies

Virtual, Mixed and Augmented Reality is challenging what we once thought possible. Experience is now only limited by our imagination. As companies design their experience of the future, these technologies will lead the way.

How we can help:

  • AR/VR showcases
  • AR/VR employee support + training solutions

Our products and surroundings have become intelligent. Companies are creating a competitive edge by bringing their products to life with increased communication, performance optimization, and more connected customers.

How we can help:
  • IoT Data Platforms
  • IoT Product Development
ekse'kyooSH(e)n | noun: the carrying out or putting into effect of a plan, order, or course of action.

We work with the best companies in the world and they demand the best technologists in the world. 

Fortunately, we only needed to look in our backyard to find partners that have a proven record of changing the world through technology. 

Our roster is comprised of the people that brought you Alexa, Bing, Hololens and more. If you've ever used a computer or the internet, chances are you've experienced their engineering prowess.

We purposely focused on establishing strong development partnerships. This allows us to scale up or down extremely fast and to focus on building great experiences regardless of their size.

Whether the task at hand is a full CRM or WCM build and roll-out or a new mobile phone app, we're able to find the right tech resources and quickly kick projects off.

Helium oversees all development and your engagement with the tech teams is up to you. Feel free to look under the hood, or leave it to us to keep things moving along.

The best way to know what the future holds is to build it yourself. We've partnered with Ramp Catalyst, an advanced studio that specializes in emerging technology and next-gen development.

Whether it's artificial intelligence, machine learning, geospatial data, virtual reality, augmented reality, edge computing or blockchain, we know that the future is just around the corner and we are prepared to create it.

If we're not pushing the envelope, we aren't in our happy place. Let's build the future together.
How we do it.
Proven approach
We've done this before. Our approach is guided by the myriad of companies and business units we've worked with on various types of engagements. We employ equal parts empathy and know-how to drive transformation while following a structured process of defining a goal then marching towards it.
Speed & versatility
The goal is to minimize time to ROI. We're comprised of experienced agile practitioners. We look to collaborate with companies leveraging agile methodologies to build solutions and show progress along the way. An agile approach enables early alignment of the solution and increases adoption. We want to move fast, you should too.
Build on the backs of technology giants
Providing a high-quality product is our goal. In order to keep a focus on what we're good at, we chose to partner with industry-leading technologists. Our technology partner network is comprised of some of the leaders on projects that have changed the world.

From Amazon Alexa, to Microsoft Office, to Bing Search, they've built many of the solutions you use every day.
Our partners.
Our list of partners is growing. We work with many different technologies and vendors — below is a list of organizations where we have strong relationships. If you're interested, we can introduce you. 
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